All delivery times quoted are for working days which exclude Saturday, Sunday and any Public Holidays. Delivery times quoted are for guidance only and all shipments are governed by the Terms & Conditions of the relevant carrier. No claim for liability or consequential loss can be accepted against the late delivery of a parcel. Royal Mail items are normaly delivered in 1-2 days but cannot be considered lost until 15 working days have elapsed.

In addition to your statutory rights under the new European Distance Selling Directive you have the right to cancel an order. This must be made in writing and received within 7 days from the day after you place the order. You are responsible for the safe storage and return of the items at your cost and risk. All items must be received back in the original condition as supplied with all seals/shrink wrap intact within 14 days of the original order date. A refund will be issued within 30 days.This will exclude any item specially ordered and excludes certain kits & electrical items, clothing, CDs and other sealed products. All claims for shortages, damaged or defective items must be made in writing within 7 days of receipt. We reserve the right to have electrical items returned as faulty assessed by the manufacturer/distributor before issuing a replacement – any item returned as faulty that is found to have no fault will incur a handling charge. Where goods are supplied and include delivery free of charge, that are later returned for credit or refund, we reserve the right to deduct our costs from the refund total.